Quality is integral to everything we do and is the touchstone of all strategic business decisions. We see it as an intention, an approach, a process and a result. A key Dewcape strategy is the management of the last 5% of a project to ensure it meets our own exacting standards. As this is the stage that clients pay particular attention to, we adopt a ‘defect free’ delivery target as a visible representation of the care we have taken throughout the entire project.
Dewcape is committed to the pursuit of quality and value in the products and services we supply to our customers. The quality of our work is evident in our innovative construction methods that allow us to customise a design to fulfil a client’s vision, and in the consistency of product design and execution that is so critical in complex rollouts.
Our commitment to best practice ensures that we are constantly assessing innovations and improvements, adopting or adapting them to suit our clients’ needs.
We build relationships with clients and suppliers that are testament to the quality of our products and services. Our staff’s willingness to take on responsibility for their own quality management demonstrates the culture of quality that exists in the company. This culture filters down from our Director, who takes an proactive interest in each project, through to every staff member.
The Management of Dewcape operates under the control of a quality management system in accordance with ISO9001: 2008 standards.
Our values describe how we operate as a business, as a brand, and as individuals. In turn, we promote these values in our people and in the relationships we build.